Question 1

What does “Quisisana” mean?

Accepted Answer

Quisisana means “here one heals” in Italian. It reflects our mission to bring you back to your roots — through nature, community, and a slower, more joyful approach to wellness.

Question 2

Are your products based in Traditional Chinese Medicine?

Accepted Answer

Yes. Every product is created through the lens of Traditional Chinese Medicine, and guided by Emmy’s clinical training as a soon-to-be Doctor of Chinese Medicine. We blend TCM wisdom with Mediterranean living for a unique, balanced approach.

Question 3

Are all Quisisana products vegan and gluten-free?

Accepted Answer

Yes! Every product we create is 100% vegan and gluten-free. We prioritize clean, plant-based ingredients that support gentle, nourishing wellness for everyone.

Question 4

How long do your herbal products take to show results?

Accepted Answer

Herbal medicine is a journey, not a quick fix. Many people start feeling subtle shifts within a week or two, but deeper, lasting changes usually take a month or more of consistent use. Patience and daily ritual are key.

Question 5

Can I combine Quisisana herbs with acupuncture treatments?

Accepted Answer

Absolutely. Herbs and acupuncture often work beautifully together. Emmy’s clinical experience ensures our products complement a holistic healing path, whether in clinic or at home.

Question 6

Do you offer consultations or personalized herbal recommendations?

Accepted Answer

Currently, Quisisana products are designed for general wellness and balance. Personalized consultations may be offered in the future as Emmy completes her doctorate and expands her practice.

Question 7

What is your return or refund policy?

Accepted Answer

We want you to love what you receive! If there’s an issue with your order, please contact us within 14 days of delivery, and we’ll do our best to make it right.

Question 8

Can I use your herbal products with medications or other supplements?

Accepted Answer

It depends. Herbs are powerful, and while our blends are gentle, we always recommend speaking with your healthcare provider — especially if you’re on medications or managing a complex condition. Feel free to reach out with questions, and we’ll guide you within our scope of care.

Question 9

How do I use a gua sha stone?

Accepted Answer

Our method is rooted in softness and presence, not perfection. You can find video demos and how-to content on our Instagram and TikTok.

Question 10

Do you ship internationally?

Accepted Answer

At this time, we’re focused on domestic shipping within the U.S., but we hope to expand soon. Stay tuned, or email us if you’re outside the U.S. and hoping to order — we’ll see what we can do.

Question 11

What makes your Gua Sha Stones unique to the rest of the Gua Sha market?

Accepted Answer

Each Quisisana gua sha stone is designed by a professional and soon-to-be doctor of Chinese medicine who has studied the technique for years. Hand-finished from high-grade, untreated crystal, our stones are shaped to follow the body’s natural lines for optimal circulation and energetic balance. Rooted in both Chinese medicine and the Italian art of effortless living, they’re made to restore harmony — inside and out. Quisisana also continuously creates content and video demos for using your tool, so you are investing in both education and self-healing.

Frequently asked questions